Shipping Policy

At LE LABEL BONDI, we’re committed to getting your new-season pieces to you safely and efficiently. This Shipping Policy outlines how we process, dispatch, and deliver your orders.

Order Processing

Orders are processed as quickly as possible after your purchase has been successfully completed.

Please allow time for your order to be prepared and dispatched. During launches, promotions, sales, or busy periods, processing times may be slightly longer than usual.

Once your order has been dispatched, you’ll receive a confirmation with tracking information where available.

Delivery Times

Delivery times depend on your shipping destination and the delivery method selected at checkout.

Estimated delivery timeframes are provided during checkout where available. Please note that delivery estimates are not guaranteed and may be affected by circumstances outside our control, including carrier delays, weather, customs processing, or other unforeseen events.

Shipping Costs

Available shipping options and applicable delivery charges will be displayed at checkout before you complete your order.

Shipping costs may vary depending on your destination, order size, and selected delivery method.

Order Tracking

Once your order has been dispatched, you may receive tracking details via email.

You can use the tracking information provided to monitor the progress of your delivery.

Please allow some time for tracking information to become active after your order has been dispatched.

Incorrect Delivery Information

Please make sure your shipping information is accurate and complete before placing your order.

LE LABEL BONDI cannot be responsible for delays, additional costs, or delivery issues caused by incorrect or incomplete information provided at checkout.

If you notice an error in your delivery details after placing an order, please contact our customer care team as soon as possible. We’ll do our best to assist before your order is dispatched.

Delayed or Missing Orders

While we work with trusted delivery partners, occasional delays can occur.

If your order appears to be significantly delayed or has not arrived within the expected timeframe, please contact our customer care team with your order number so we can assist you.

For orders marked as delivered by the carrier but not received, please check with household members, neighbours, or your building's reception before contacting us.

International Orders

For international deliveries, additional customs duties, taxes, or import charges may apply depending on the destination country.

Any applicable customs charges or local taxes are the responsibility of the customer unless otherwise stated at checkout.

Customs processing may also affect the estimated delivery timeframe.

Delivery Issues

If your order arrives damaged, incorrect, or incomplete, please contact us as soon as possible.

Include your order number and, where appropriate, photographs of the packaging or item so our team can investigate and provide the appropriate assistance.

Third-Party Websites

Changes or Cancellations

Children's Privacy

We process orders promptly, so we may not always be able to make changes or cancellations once an order has been placed.

If you need to update your order or delivery details, please contact us as soon as possible after placing your order.

Contact Us

If you have questions about your delivery, tracking information, or shipping options, please contact LE LABEL BONDI through our website's contact page.

Our customer care team will be happy to assist you.

Last Updated: August 2026